Frequently Asked Questions (FAQ)
I have never imported before, is it complicated to do?
Importing can be difficult if you don't use a professional customs broker. Trans American CHB makes importers job easier with a single contact for all ports. For over 20 years Trans American CHB has been a broker to whom most high volume importers turn for convenience and affordability.
Do I need to have a license to import products?
No, but it is recommended that you use a licensed Customs broker. Trans American is a licensed customs broker and can easily clear your freight and deliver it to its final destination.
Where does Trans American Customs operate?
Trans American CHB is licensed to clear goods anywhere within the Customs territories of the United States including Puerto Rico and the District of Columbia. We are hooked up to the US Customs EDI program, which enables remote customs entry to any port. We are able to handle all Shipments to the USA, Canada, and Mexico and deliver them to their final destination.
What is a customs broker and what do they do?
Customs brokers are licensed to act as agents for commercial companies importing goods to the USA. Customs brokers provide release instructions to US Customs as well as other government agencies to permit the flow of imported goods. Customs brokers classify the goods according to the current US Tariff to apply duties and taxes owing to US Customs. With the constantly changing rules and regulations, employing a customs broker makes good business sense.
Can Trans American handle any Customs or FDA intensive examinations at all the ports within USA, Canada, and Mexico?
Absolutely. We are a single source for all ports and that means having the local coverage to facilitate any local Customs or OGA issues. Trans American CHB is aware of the local Customs port's idiosyncrasies, which can be a burden for many Traditional Customs brokers.